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Browsing SHA Articles and Chapters by Subject "global"
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Customer Orientation or Competitor Orientation: Which Marketing Strategy Has a Higher Payoff for Hotel Brands?
Dev, Chekitan S.; Zhou, Kevin Zheng; Brown, Jim; Agarwal, Sanjeev (2009-02-01)This study of hotels representing thirty-seven brands from fifty-six countries uncovers the market conditions under which investing resources in specific market strategies leads to higher performance. Specifically, the ...