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Browsing SHA Articles and Chapters by Subject "QFD"
Now showing items 1-2 of 2
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Effective Product and Process Development Using Quality Function Deployment
(1998-01-01)[Excerpt] Even though a number of publications stress the usefulness of the house of quality, none of the well-cited articles shows an example of the complete QFD process. To successfully integrate the voice of the customer ... -
Product Development Benchmarking Versus Customer Focus in Applications of Quality Function Deployment
(1994-04-01)The study explores the tradeoff between efforts to benchmark on product-development practices and be customer focused in the implementation of a quality-improvement method. The results of a survey of thirty-three firms' ...
