Browsing School of Hotel Administration Collection by Subject "racial discrimination"
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Black-White Wage Gap Among Restaurant Servers: A Replication, Extension, and Exploration of Consumer Racial Discrimination in Tipping (2013-01-01)There is a rich history of social science research centering on racial inequalities that continue to be observed across various markets (e.g., labor, housing, and credit markets) and social milieus. Existing research on ...
(2008-01-01)This study examines the effects of server race, customer race and their interaction on restaurant tips while statistically controlling for the customers’ perceptions of service quality and other variables. The findings ...