JavaScript is disabled for your browser. Some features of this site may not work without it.
Browsing School of Hotel Administration Collection by Title
Now showing items 351-370 of 1235
-
Elwood Murray: Innovator, Integrator, Educator
(1986-01-01)A case study of Professor Elwood Murray was undertaken to reveal his impact both on his students and on the curriculum at the University of Denver. Interviews were conducted with Dr. Murray as well as with many of his ... -
Elwood Murray: Pioneering Methodologist in Communication
(2014-10-01)Elwood Murray (1897–1988) was a pioneer in communication education. Beginning in the 1930s, he applied nontraditional methods in the speech classroom to encourage students to internalize and apply what they learned, and ... -
Elwood Murray’s Interdisciplinary Analogue Laboratory
(1979-01-01)Elwood Murray joined the faculty of the Department of Dramatic Arts and Speech at the University of Denver in 1931 and within a year had assumed the responsibilities of chairman. The history of the department for the next ... -
Elwood Murray’s Laboratory in Interpersonal Communication
(1982-01-01)Elwood Murray's pioneering Laboratory in Interpersonal Communication was first conducted on the campus of the University of Denver in 1949. The laboratory was designed to help students internalize the principles of general ... -
Empirical Research Published in <i>Production and Operations Management</i> (1992–2005): Trends and Future Research Directions
(2006-01-01)We review and evaluate empirical research in more than 150 papers published in Production and Operations Management (POM) during 1992 to 2005 to assess how far the papers’ authors have met the journal’s stated objective ... -
Employee Perceptions of the Work Environment and Customer Perceptions of Service Quality
(2018-05-01)While research has shown there is a significant relationship between strong human resource (HR) practices and enhanced firm performance (e.g., Tracey, 2014), there is much to be learned about the processes by which this ... -
Employee Stock Option Valuation with an Early Exercise Boundary
(2008-01-01)Many companies are recognizing that the Black-Scholes formula is inappropriate for employee stock options (ESOs) and are moving toward lattice models for accounting or decision-making purposes. In the most influential of ... -
Employee Stock Options: An Up-and-Out Protected Barrier Call
(2009-01-01)A well-known numerical lattice model, widely used to value employee stock options (ESOs), can be interpreted as a variation on the up-and-out protected barrier call, a version of which is valued in closed form by Carr ... -
Endings, Beginnings, and Continuations
(2003-08-01)[Excerpt] As this August issue of CHRAQ is being delivered, we here at the Cornell University School of Hotel Administration are experiencing a time of exciting change. Some of our readers may be marking the end of a busy ... -
Engaging Communities for the Company and the Brand
(2008-01-01)[Excerpt] This year’s MSI conference, “Engaging Communities for the Company and the Brand,” sought to explore the notion of brand communities. Cosponsored with Boston University’s School of Management and chaired by Susan ... -
Entrepretality: Entrepreneurship Education in the Hospitality Industry
(2012-09-29)Entrepreneurship is becoming increasingly important to strategic programmatic initiatives at universities. Entrepreneurship education at the university level is important to building the next generation of leaders for ... -
Environment-Dependent Breakage Rates in Ball Milling
(1995-08-01)Breakage rates of particles in a ball mill change with instantaneous particle size distribution in the mill. Slurry density and the presence of a grinding aid also affect breakage rates substantially. The effect of these ... -
Environmental Uncertainty, Business Strategy, and Financial Performance: An Empirical Study of the U.S. Lodging Industry
(1989-08-01)A key premise in the normative literature is that an appropriate business strategy will favorably align an organization with its environment (Andrews, 1971; Hofer & Schendel, 1978; Porter, 1980). It is argued that the ... -
Error Recovery Performance: The Impact of Leader Behavioral Integrity and Job Satisfaction
(2016-05-01)This article introduces the concept of error recovery performance, followed by the development and validation of an instrument to measure it. The first objective of this article is to broaden the current concept of service ... -
Estimating Net Operating Income Growth for Modeling U.S. Apartment Property Capitalization Rates
(2014-04-01)The properties of income-to-price ratios in asset markets have potentially far reaching implications for understanding investor behavior. Prevailing levels of commercial real estate (CRE) capitalization rates, similar to ... -
Ethics: Communicating Standards and Influencing Behavior
(2000-04-01)Perhaps the strongest approach to communicating ethics is nonverbal-that is, acting ethically. -
Ethnic Differences in Tipping: A Matter of Familiarity with Tipping Norms
(2004-02-01)Studies of tipping behavior indicate that black customers tend to leave lower tips than do white customers. Rather than unnecessarily demean a customer group, however, the industry should try to understand and address the ... -
Ethnic Differences in Tipping: Evidence, Explanations, and Implications
(2003-01-01)Anecdotal evidence suggests that many waiters and waitresses deliver poor service to ethnic minorities because they believe that ethnic minorities are poor tippers. How managers should deal with this problem depends in ... -
Ethnic Links, Locations Choice and Performance: A Test of the Rural Motel Industry
(2000-10-01)This paper explores whether membership in ethnically based groups influences conduct and performance in a spatially dispersed industry. We test two propositions. First, when group members own several units in a given market, ... -
Europe 1992: Neglecting the Tourism Opportunity
(2003-10-01)Tourism has largely been overlooked in the effort to combine the 12 members of the European Community into a single market. But the further development of European tourism is too important to leave to individual efforts.
