JavaScript is disabled for your browser. Some features of this site may not work without it.
Browsing School of Hotel Administration Collection by Title
Now showing items 912-931 of 1235
-
Tackling the Investment Decision as a “Newsvendor Problem”
(2007-02-01)The newsvendor model is a classic approach to determining how to set appropriate inventory levels for products whose value is perishable. While the newsvendor analysis does not yield the richness of data found in a ... -
Taking the Reins – with Pleasure
(2002-10-01)[Excerpt] I consider it a great honor to begin a term as editor of Cornell Hotel and Restaurant Administration Quarterly. Although I have been processing submissions since July 2002, this is the first issue for which I am ... -
Task Conflict and Relationship Conflict in Top Management Teams: The Pivotal Role of Intragroup Trust
(2000-02-01)Task conflict is usually associated with effective decisions, and relationship conflict is associated with poor decisions. The 2 conflict types are typically correlated in ongoing groups, however, which creates a prescriptive ... -
Teaching Listening: Some Thoughts on Behavioral Approaches
(1994-12-01)This paper provides an overview of the issues involved in providing listening instruction to those who work or who are preparing to work in organizations. Questions are posed regarding the nature of listening and listening ... -
Teaching Revenue Management at the Cornell University School of Hotel Administration
(2009-05-01)The Cornell University School of Hotel Administration was one of the first in the world to offer a university course in revenue management (starting in 1994) and currently offers five courses related to revenue management: ... -
Team Gender Diversity and Investment Decision Making Behavior
(2013-02-01)We investigate whether the gender composition of a fund management team influences investment decision making behavior. Using an experimental economics approach, we examine the relationship between gender diversity and ... -
Team Leaders and Team Members in Interorganizational Networks: An Examination of Structural Holes and Performance
(2011-10-01)Through the examination of 11 intact interuniversity research project teams, this study examines the relationship between team leaders, team members, their communication networks (represented as structural holes), and ... -
Team Member’s Centrality, Cohesion, Conflict, and Performance in Multi-University Geographically Distributed Project Teams
(2015-12-01)This study examined team processes and outcomes among 12 multi-university distributed project teams from 11 universities during its early and late development stages over a 14-month project period. A longitudinal model of ... -
Team-Based Interaction in the Foodservice Instructional Laboratory: An Exploratory Model of Team Composition, Team-Member Interaction, and Performance
(1999-01-01)[Excerpt] Much like the "hard sciences," hospitality laboratory-based education is a frequently required component of academic programs due to the applied nature of the concepts taught. Laboratory courses in hospitality ... -
Techniques for Increasing Server’s Tips: How Generalizable Are They?
(2009-01-01)In a 1996 CQ article, Lynn introduced the idea that restaurant managers could increase their servers’ tips, and thereby reduce turnover, by training the servers to engage in one or more of seven tip enhancing behaviors. ... -
Technological Change as Reflected in Hotel Property Prices
(2007-01-01)This paper investigates the effects of age on the sale prices of hotel real estate. Value erosion of commercial property due to the passage of time may be offset by renovation, although substantial follow-on investment ... -
Technology Readiness, Learning Goals, and eLearning: Searching for Synergy
(2007-01-01)More and more business schools are offering classes online or classes using a mix of face-to-face and online elements. In this article, we focus on how technology readiness and learning-goal orientation influence students’ ... -
Technology, Customization, and Reliability
(2001-01-01)This research examines the relative importance that customers place on product reliability, or things-gone-wrong, and customization, or things-gone-right, across a range of industrial settings. We integrate an evolutionary ... -
Technology- And Human-Intensiveness in Room Rate-Setting: A Study of Four Styles among Asia-Pacific Hotels
(2013-03-01)Room rate-setting is a complex and challenging task that carries many financial and non-financial consequences for hotels. The extent to which a hotel emphasizes technology and/or human processes defines its rate-setting ... -
Thanks, Kudos, and Congratulations
(2004-11-01)[Excerpt] As we complete the 2004 volume of the Cornell Hotel and Restaurant Administration Quarterly (CQ), I wanted to use this editorial to highlight some key accomplishments for this year and to recognize the contributions ... -
That’s the Spot! Strategies for Finding the Ideal Restaurant Site
(2011-05-01)The old cliché about restaurant site selection is actually true: Success is all about three factors: "location, location, location." Unless your restaurant concept involves a food truck or a pushcart, you will probably be ... -
The ADR Rule-Of-Thumb as Predictor of Lodging Property Values
(1993-01-01)In a positive context, asset valuation models may be judged on the basis of their predictive ability rather than on the number and elegance of the underlying assumptions. The Average Daily Rate (ADR) rule-of-thumb has been ... -
The American Customer Satisfaction Index: Nature, Purpose, and Findings
(1996-10-01)The American Customer Satisfaction Index (ACSI) is a new type of market-based performance measure for firms, industries, economic sectors, and national economies. The authors discuss the nature and purpose of ACSI and ... -
The Art and Science of Customer-Choice Modeling: Reflections, Advances, and Managerial Implications
(2003-10-01)We consider it an honor to be invited to reflect on our experiences with "customer-choice modeling" (CCM) for this special issue of Cornell Quarterly. We are indebted to our colleagues, co-researchers, teachers, and students, ... -
The Basics of Yield Management
(1989-11-01)Yield-management systems have boosted revenue at many properties, but these electronic tools are not always compatible with the operating atmosphere of a hotel. If you want to introduce yield management at your property, ...
