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Browsing School of Hotel Administration Collection by Title
Now showing items 769-788 of 1235
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Qualitative Research: Advancing the Science and Practice of Hospitality
(2003-04-01)A good way to explore the full dimensions of a problem is to examine it first hand, with field- based, qualitative research—using a collaboration between a practitioner and a researcher. -
Race Differences in Restaurant Tipping: A Literature Review and Discussion of Practical Implications
(2006-01-01)Research on race differences in tipping suggests that (a) Blacks leave smaller average restaurant tips than do Whites, (b) Black-White differences in tipping persist after controlling for socio-economic status, (c) Blacks ... -
Race Differences in Sexual Behavior: A Critique of Rushton and Bogaert’s Evolutionary Hypothesis
(1989-01-01)Rushton and Bogaert (1987) presented evidence of race differences in sexual behavior, sex-related physical characteristics, and sex-related physiological processes. They argued that these data supported a theory of genetic ... -
Race Differences in Tipping: Testing the Role of Norm Familiarity
(2011-01-01)On average, Blacks tip less than whites in the United States. As a result, many servers dislike waiting on black tables and deliver inferior service to those Blacks seated in their sections. Furthermore, this race difference ... -
Racial and Ethnic Differences in Tipping: The Role of Perceived Descriptive and Injunctive Tipping Norms
(2015-02-01)In U.S. restaurants, racial and ethnic minorities often tip less than whites. These differences in tipping create numerous problems ranging from discriminatory service to restaurant executives’ reluctance to open restaurants ... -
Racial Differences in Sensitivity to Behavioral Integrity: Attitudinal Consequences, In-Group Effects, and “Trickle Down” Among Black and Non-Black Employees
(2007-05-01)Recent research has suggested that employees are highly affected by perceptions of their managers’ pattern of word–action consistency, which T. Simons (2002) called behavioral integrity (BI). The authors of the present ... -
Rational and Adaptive Performance Expectations in a Customer Satisfaction Framework
(1995-03-01)This article develops and tests alternative models of market-level expectations, perceived product performance, and customer satisfaction. Market performance expectations are argued to be largely rational in nature yet ... -
Reach Out and Touch Your Customers
(1998-06-01)[Excerpt] This study of 105 dining parties at a casual chain restaurant found that a male server received significantly larger tips when he touched the shoulder of the person paying the bill than when he did not touch the ... -
Real Assets, Liquidation Value and Choice of Financing
(2016-01-01)We use real estate firms to examine how asset liquidation values influence a firm’s financing choice, because the productivity and quality of each asset is observable and potential measures of an asset’s liquidation value ... -
Real Estate Investment Trusts: A Review of the Financial Economics Literature
(1995-01-01)This paper is a survey of the literature on Real Estate Investment Trusts, commonly as REITs. The literature is separated into three major research topics: investment financing decisions, and return and risk issues. The ... -
Real Estate Investment Trusts: Performance, Recent Findings, and Future Directions
(2010-08-01)The volume of research specifically directed at lodging real estate investment trusts (REITs) is slender, although numerous studies have been conducted on REITs generally. Studies of REITs generally have found that regulatory ... -
Real Estate Private Equity: The Case of U.S. Unlisted REITs
(1999-01-01)Purpose - The purpose of this paper is to demonstrate how fixed-share prices, as a structural flaw in private equity funds targeted to small-unit investors, economically disadvantages those investors in favor of sponsors. ... -
Real Estate Q
(1997-09-01)[Excerpt] Nearly three decades ago, Tobin (1969) formulated a theory of investment that relies on the ratio of marginal asset values to replacement costs- Tobin’s Q. The Q-ratio appears in the corporate finance literature ... -
Reconsidering the 1855 Bordeaux Classification of the Medoc and Graves Using Wine Ratings from 1970-2005
(2011-10-01)This paper examines ratings of Bordeaux wines from vintages spanning 1970 to 2005. We use ratings from three popular rating sources – Robert Parker (The Wine Advocate), Stephen Tanzer (International Wine Cellar), and Wine ... -
Recovering Conditional Return Distributions by Regression: Estimation and Applications
(2014-12-01)I propose a regression approach to recovering the return distribution of an individual asset conditional on the return of an aggregate index based on their marginal distributions. This approach relies on the identifying ... -
Recovery of Real Estate Returns for Portfolio Allocation
(1999-05-01)Appraisal-based return indexes may not approximate the true real estate return distributions because of understated return volatility. Recovery of returns from reported, appraisal-based returns may be possible by evoking ... -
Redesigning Check-Processing Operations Using Animated Computer Simulation
(2000-01-01)This paper describes the steps taken by a major commercial bank in the USA to redesign a critical function within its check-processing operation. Animated simulation models of the current and new process were developed to ... -
Reflecting on Our Recent Articles
(2005-08-01)[Excerpt] In my tenure as editor of the Cornell Hotel and Restaurant Administration Quarterly, I have frequently had readers, writers, and parties associated with our publisher, the School of Hotel Administration, express ... -
Reflections on Our Recent Subscriber Survey
(2005-08-01)In March 2005, we asked subscribers of the Cornell Quarterly (that is, those for whom we had e-mail addresses) to complete a short survey. At the time I am writing this, we had received 97 completed surveys from the 981 ... -
Reflections, Thank you, and Goodbye
(2008-11-01)[Excerpt] This issue marks the end of my term as editor of the Cornell hotel and Restaurant Administration Quarterly. This transition brings forth mixed emotions. In many ways, I enjoyed my role in shaping the journal, ...
