Browsing Centers and Institutes by Subject "queues"

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    • Perceived Fairness of Restaurant Waitlist-management Policies 

      McGuire, Kelly A.; Kimes, Sheryl E. (2005-02-01)
      When a restaurant is full, its managers have to determine which of several tactics they will use to seat the customers who are waiting in line for a table. The waiting guests generally might expect that the restaurant would ...