Now showing items 1-3 of 3

    • Cases in Innovative Practices in Hospitality and Related Services: Set 1 

      Siguaw, Judy D.B.A.; Enz, Cathy A.; Kimes, Sheryl E.; Verma, Rohit; Walsh, Kate (2009-11-01)
      The first ten of a total of fifty cases of hospitality innovators presents a diverse group of concepts and companies, all of which have used novel thinking to meet marketplace needs, regardless of whether those needs are ...
    • Cases in Innovative Practices in Hospitality and Related Services: Set 2 

      Kimes, Sheryl E.; Enz, Cathy A.; Siguaw, Judy D.B.A.; Verma, Rohit; Walsh, Kate (2010-02-01)
      The second set of ten cases of hospitality innovators presents a diverse group of concepts and companies, all of which have used novel thinking to meet marketplace needs, regardless of whether those needs are newly identified ...
    • Measuring the Dining Experience: The Case of Vita Nova 

      Prasad, Kesh; Frederico, Frederico J. (2009-02-01)
      The considerable penetration of computers and internet connections makes it feasible to use electronic surveys to determine whether restaurant guests are satisfied with their meals. As demonstrated by the proprietary ...