Now showing items 81-100 of 506

    • CHR Reports Compendium 2006 

      Center for Hospitality Research (2006-03-01)
      A compilation of summaries from CHR Reports and articles from Cornell Hotel and Restaurant Adminstration Quarterly published in 2005 by the faculty of the Cornell University School of Hotel Administration
    • CHR Reports Compendium 2007 

      Center for Hospitality Research (2007-06-01)
      Comprising Cornell Hospitality Reports, Cornell Hospitality Tools, and articles in the Cornell Hotel and Restaurant Administration Quarterly published in 2006 by the faculty of the Cornell University School of Hotel ...
    • CHR Reports Compendium 2009 

      Center for Hospitality Research (2009-01-01)
      An Anthology of Reports published in 2007 and 2008 by The Cornell Center for Hospitality Research.
    • CHR Reports Compendium 2010 

      Center for Hospitality Research (2010-01-01)
      An Anthology of Reports, Tools, and Roundtable Proceedings published in 2009 by the Cornell Center for Hospitality Research, including articles by the faculty of the School of Hotel Administration published in the Cornell ...
    • CHR Reports Compendium 2011 

      Center for Hospitality Research (2011-01-01)
      An Anthology of Reports, Tools, and Roundtable Proceedings published in 2010 by the Cornell Center for Hospitality Research, including articles by the faculty of the School of Hotel Administration published in the Cornell ...
    • CHR Reports Compendium 2012 

      Center for Hospitality Research (2012-01-01)
      An Anthology of Reports, Tools, and Roundtable Proceedings published in 2011 by the Cornell Center for Hospitality Research, including articles by the faculty of the School of Hotel Administration published in the Cornell ...
    • CHR Reports Compendium 2014 

      Center for Hospitality Research (2014-01-01)
      A compendium of 2013 publications of the Center for Hospitality Research.
    • CHR Reports Compendium 2015 

      Center for Hospitality Research (2015-02-01)
      A compendium of 2014 publications of the Faculty of the Cornell University School of Hotel Administration, including the Center for Hospitality Research and Cornell Hospitality Quarterly.
    • CHR Reports Compendium 2016 

      Center for Hospitality Research (2016-03-14)
      A compendium of 2015 publications of the Faculty of the Cornell University School of Hotel Administration, including the Center for Hospitality Research and Cornell Hospitality Quarterly.
    • CHR Reports Compendium 2017 

      Center for Hospitality Research (2017-03-16)
      The 2017 CHR Compendium provides a summary of the Cornell Hospitality Reports published by the faculty of the School of Hotel Administration in the Cornell SC Johnson College of Business. The compendium also includes ...
    • CHR Reports Compendium 2018 

      Center for Hospitality Research (2018-02-12)
      The 2018 CHR Compendium provides a summary of the Cornell Hospitality Reports published by the faculty of the School of Hotel Administration in the Cornell SC Johnson College of Business. The compendium also includes ...
    • CHR Reports Compendium 2019 

      Center for Hospitality Research (2019-03-01)
      The 2019 CHR Compendium provides a summary of the Cornell Hospitality Reports published by the faculty of the School of Hotel Administration in the Cornell SC Johnson College of Business. The compendium also includes ...
    • Closing the GAPPP: Increasing Your Internal Influence with Confident Communication 

      Brownell, Judi; Jameson, Daphne (2005-09-01)
      Closing the GAPPP: Increasing Your Internal Influence with Confident Communication
    • Common Global and Local Drivers of RevPAR in Asian Cities 

      Liu, Crocker; Moulton, Pamela; Quan, Daniel C. (2013-05-01)
      This study examines the common global and local factors that drive changes in revenue per available room (RevPAR) in eight major Asian cities. We find that RevPARs for these cities tended to move together until about 2009, ...
    • Communication Planning: A Template for Organizational Change 

      Newman, Amy (2016-02-10)
      A communication plan is an important part of every company’s management toolkit. With a plan in place, a company’s management will be well positioned to announce changes or events relating to the business, including ...
    • Competitive Destination Planning: The Case of Costa Rica 

      Liu, Zhaoping; Lo, Sara; Vasconcellos, Paula; Siguaw, Judy D.B.A.; Enz, Cathy A. (2006-10-01)
      Travelers' attitudes and activities provide a strong indication of the status of a particular destination with regard to whether it is still being discovered or whether it is headed for decline. Using Stanley Plog's ...
    • Competitive Hotel Pricing in Europe: An Exploration of Strategic Positioning 

      Enz, Cathy A.; Canina, Linda; van der Rest, Jean-Pierre (2015-02-01)
      This study explores the effects of competitor pricing levels on relative revenue on a sample of over 4,000 hotels in Europe over a ten-year period (2004–2013). Hotels in this European sample, which included both independent ...
    • Competitive Hotel Pricing in Uncertain Times 

      Enz, Cathy A.; Canina, Linda; Lomanno, Mark (2009-06-01)
      This analysis of the pricing (ADR), demand (occupancy), and revenue (RevPAR) dynamics in the U.S. hotel industry for the period 2001 through 2007 demonstrates the potentially negative consequences of attempting to maintain ...
    • Complaint Communication: How Complaint Severity and Service Recovery Influence Guests’ Preferences and Attitudes 

      Susskind, Alex M. (2008-04-01)
      A survey of 802 travelers found a connection between the mechanism that restaurant guests use to voice complaints and the nature and severity of the problems that motivate those complaints. Guests bring the most severe ...
    • Connecting Customer Value to Social Media Strategies: Focus on India 

      Verma, Rohit; Gupta, Ramit; Denison, Jon (2012-06-01)
      Hospitality brand managers are well aware that creating customer value is a key aspect of brand management. For hotel operators in India, the internet and social media are newly emerging issues that are inextricably related ...