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Browsing Centers and Institutes by Title
Now showing items 289-308 of 506
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Measuring the Dining Experience: The Case of Vita Nova
(2009-02-01)The considerable penetration of computers and internet connections makes it feasible to use electronic surveys to determine whether restaurant guests are satisfied with their meals. As demonstrated by the proprietary ... -
Measuring the Performance of Search Engine Marketing: Two Tools for the Hospitality Industry
(2010-10-01)The importance of search as a medium for travel advertising and promotion has grown dramatically over the past ten years. According to industry researcher PhoCusWright, when consumers are comparing and choosing travel ... -
Measuring the Value Added of REIT Managers Using MSA Benchmarks: A Return-Based Attribution Analysis Approach
(2013-01-01)An interesting, important, and challenging financial question both in academic research and in practice is how to determine asset managers’ investment performance. That is, how much can be attributed to luck or serendipitous ... -
Mega Tips 2: Twenty Tested Techniques to Increase Your Tips
(2011-03-01)Approximately two million waiters and waitresses in the United States depend on tips for their income. These servers would benefit from knowing and using techniques to increase their tips. This manual offers twenty such ... -
Mega Tips: Scientifically Tested Techniques to Increase Your Tips
(2003-01-01)This booklet for servers provides instruction in the psychology of tipping as well as specific techniques that can be used to earn larger tips. All the suggested techniques have been scientifically tested and the evidence ... -
Mental & Behavioral Health Design: Insights from 2017 CIHF Roundtable
(2017-12-01)The effect of design on mental and behavioral health programs and facilities was explored at a roundtable sponsored by the Cornell Institute for Healthy Futures (CIHF) from October 16 to 17 at Cornell University. The ... -
Moving the Hospitality Industry Forward with Social Media and Technology
(2012-11-01)In a concentrated two-day period, the Cornell Hospitality Research Summit 2012 presented over 80 presentations on a wide variety of hospitality-related subjects, all focused on the key issues to advance the hospitality ... -
Multi-unit Restaurant-productivity Assessment: A Test of Data-envelopment Analysis
(2002-01-05)This report describes a three-step process for performing a data envelopment analysis (DEA) to compare restaurants’ efficiency and to examine their best practices. To start with, prospective efficiency factors must be ... -
Nature, Health, and Wellbeing: Insights from 2019 CIHF Roundtable
(2019-08-01)[Excerpt] Taking a walk in the woods or even viewing nature through a window can improve our health and wellbeing in countless ways. It can reduce stress in our daily lives, help us recover from surgery, lower our blood ... -
Neemrana Hotels: Building a Heritage Hospitality Brand
(2020-10-06)Neemrana Hotels, a heritage hospitality brand in India with a portfolio of 18 unique historical properties, was celebrating its 28th anniversary. Aman Nath (Exhibit 1), its founder and co-chairman had reasons to be proud, ... -
Network Exploitation Capability: Mapping the Electronic Maturity of Hospitality Enterprises
(2011-10-01)Although many hospitality firms are making effective use of their information technology resources, the value and effect of those operations could be magnified by a strategic and integrated approach to IT, called Network ... -
Network Exploitation Capability: Model Validation
(2013-04-01)This report provides the validation of a model for Network Exploitation Capability (NEC), which is a newly proposed measure of a lodging firm’s level of sophistication in its application of networked information technology ... -
New Beats Old Nearly Every Day: The Countervailing Effects of Renovations and Obsolescence on Hotel Prices
(2008-07-02)As is the case with other commercial real estate types, hotels begin to depreciate from the time they open, in a process largely driven by functional obsolescence. Unlike other asset types, however, hotel values hit an ... -
New York-Presbyterian Hospital VP on Future of Patient-centric Care
(2017-02-15)Jeff Bokser, MHA '01, vice president of NewYork-Presbyterian Hospital, discusses the future of patient-centric care and his experience helping create a hospital culture that focuses on the patient experience. Efforts such ... -
Nontraded REITS: Considerations for Hotel Investors
(2008-11-01)Nontraded REITs are an attractive buy-and-hold investment for income-oriented investors. Sold through broker-dealers, shares in these real estate investment trusts do not trade on public exchanges, promise relatively high ... -
North America’s New Town Centers: Time to Take Some Angst Out and Put More Soul In
(2008-12-01)As consumers became tired of America’s ubiquitous shopping malls, an alternative retailing format appeared—an outdoor streetscape with trees, shops in buildings with convenient front-door parking, restaurants, and sometimes ... -
On Indexing Commercial Real Estate Properties and Portfolios
(2013-01-17)Commercial real estate indices play an important role in performance evaluation and overall investment strategy. However, the issue of how representative they are of the returns on portfolios of commercial properties is ... -
On the Hybrid Nature of REITs
(2011-02-09)The consensus that emerges from the current research on the linkage between securitized and direct investment in real estate is that direct (private) real estate returns play a relatively minor role in the real estate ... -
Online, Mobile, and Text Food Ordering in the U.S. Restaurant Industry
(2011-03-02)A survey of the top 326 U.S. restaurant chains in all categories finds the industry gradually adopting electronic ordering, in the form of online, mobile, and text orders. Quick-service chains, most notably those selling ... -
Operational Hedging and Exchange Rate Risk: A Cross-sectional Examination of Canada’s Hotel Industry
(2009-10-01)Rather than engage in expensive and complicated currency hedging, hotels operating in an international environment can gain similar benefits from their normal operations, including revenue management. An analysis of 1,032 ...
