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Browsing Centers and Institutes by Title
Now showing items 399-418 of 514
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Tablemix Optimizer
(2005-01-01)The Restaurant Table-Mix Optimizer (RTMO) is designed to help managers find the best mix of tables for their restaurants, in terms of revenue (or contribution margin). As inputs, the RTMO requires information that most ... -
Telling Your Hotel’s “Green” Story: Developing an Effective Communication Strategy to Convey Environmental Values
(2012-04-01)Many lodging companies are spending substantial time and money on environmental initiatives. Often these firms do not get the support, recognition, and respect they deserve for their efforts. Based on a study of the “green” ... -
The Agglomeration Conundrum: How Co-location Helps Some Hotels and Hurts Others
(2005-10-01)This report summarizes the RevPAR benefits for hotels that locate in various types of competitive clusters, using data from 14,995 hotels and controlling for numerous demand-shaping factors (e.g., number of rooms, chain ... -
The Billboard Effect: Online Travel Agent Impact on Non-OTA Reservation Volume
(2009-10-02)Hotels that are listed on third-party distributors’ websites, commonly known as online travel agents (OTA), gain a reservation benefit in addition to direct sales. That benefit, often called the billboard effect, involves ... -
The Billboard Effect: Still Alive and Well
(2017-04-06)Changes in the online travel market are causing hotels to rethink their relationships with online travel agencies (OTAs) and to take a closer look at the impact on bookings from listing their properties with OTAs. One ... -
The Business Case for (and Against) Restaurant Tipping
(2016-06-13)Recent interest in replacing tipping with service charges or higher service-inclusive menu pricing prompted this review of empirical evidence on the advantages and disadvantages to restaurants of these different compensation ... -
The Challenge of Hotel and Restaurant Sustainability: Finding Profit in “Being Green”
(2011-02-01)No industry is more exposed to the public’s inspection than is the hospitality industry. Guests at hotels and restaurants have made it clear that they want the industry to operate in a more sustainable manner (although the ... -
The Changing Relationship between Supervisors and Subordinates: How Managing This Relationship Evolves over Time
(2016-06-01)Understanding how the relationship between a subordinate and manager develops over time has been a critical matter both for academics and for business. In both academic journals and industry publications, some writers have ... -
The Commercial Lease Free Rent Calculator
(2014-01-01)The Free Rent Calculator is a tool to help both tenants and landlords when negotiating concessions in a commercial lease. Using market rents as benchmark for negotiation, the actual lease contract information about the ... -
The Contagion Effect: Understanding the Impact of Changes in Individual and Work-unit Satisfaction on Hospitality Industry Turnover
(2012-08-01)This report describes a two-year longitudinal study examining the effects on employee turnover of the change in individual and unit levels of satisfaction. Analyses of data collected from 5,270 employees in 175 business ... -
The Costs of Employee Turnover: When the Devil Is in the Details
(2006-12-01)Employee turnover continues to be a concern for many hospitality firms. To gain insights about the relative costs of different aspects of turnover, we first compared the costs of turnover for different hotel types. Based ... -
The Current State of Online Food Ordering in the U.S. Restaurant Industry
(2011-09-01)A study of 372 U.S. restaurant operators (of all sizes) that accept takeout orders found that about one-quarter of those surveyed have adopted online ordering. Just over one-fourth of those surveyed use some form of online ... -
The Curtailment Mortgage: A Proposal to Benefit Homeowners
(2014-08-01)The Obama administration’s effort to encourage homeowners to refinance their mortgages under the Home Affordable Refinance Program (HARP) represents a reasonable approach at helping homeowners benefit from the current low ... -
The Determinants of Homebuilder Stock Price Exposure to Lumber: Production Cost versus Housing Demand
(2012-12-01)We study the economic linkage between homebuilder stock market performance and commodity futures market information on a major component of building materials—lumber. The price of lumber plays a dual role in determining ... -
The Dynamics of Credit Spreads in Hotel Mortgages and Signaling Implications
(2011-09-25)This paper investigates the loan pricing of risk in a market with short term leases (hotels) relative to longer term leases (office properties) with respect to how news on the economy, capital and real estate markets is ... -
The Economics of Commercial Real Estate Preleasing
(2012-07-01)Preleasing of to-be-built commercial real estate space is a pervasive worldwide practice. Although such preleasing is an extensive and significant activity, it has not received much attention in the real estate economics ... -
The Effect of a Rise in Interest Rates on Hotel Capitalization Rates
(2016-11-10)Capitalization rates for all commercial real estate are affected by changes in the general level of interest rates. Hotel capitalization rates should respond more quickly to interest rate changes than those of other property ... -
The Effect of Corporate Culture and Strategic Orientation on Financial Performance: An Analysis of South Korean Upscale and Luxury Hotels
(2012-01-02)Researchers have been studying the importance of an appropriate and effective culture to business success for over thirty years. A successful culture combined with a congruent strategic orientation is now considered essential ... -
The Effect of Labor Law Changes under the New Administration: Too Soon to Tell
(2017-06-07)With a new administration in place, experts in labor law joined union leaders and management to observe the straws in the wind regarding what changes might occur in labor laws and regulations. Changes seem inevitable in ... -
The Effects of Organizational Standards and Support Functions on Guest Service and Guest Satisfaction in Restaurants
(2007-05-01)A model examining the relationship between restaurant employees' reactions to their work environment and their jobs as service providers and guest satisfaction was tested among 25 restaurants from a casual dining restaurant ...
