JavaScript is disabled for your browser. Some features of this site may not work without it.
Browsing Centers and Institutes by Title
Now showing items 123-142 of 514
-
Data-Driven Ethics: Exploring Customer Privacy in the Information Era
(2007-06-01)An examination of issues related to the collection and use of personal information by hotel companies finds that many consumers would like to retain control of their personal information. In particular, they are concerned ... -
Dealing with Shifting Labor Employment Sands
(2016-08-15)Changes in regulations and tighter interpretations of existing regulations engaged participants in 14th annual Labor and Employment Roundtable, hosted by the Cornell Institute for Hospitality Labor and Employment Relations. ... -
Dedicated or Combinable? A Simulation to Determine Optimal Restaurant Table Configuration
(2003-01-01)Using a computer simulation, one can determine what the optimum table arrangement would be for restaurants of various sizes that accept walk-in customers only and take no reservations. At issue is whether the restaurateur ... -
Demystifying Debt Yields
(2012-06-01)Like a thief in the night, debt yield ratios (DY) snuck into the offices of commercial mortgage lenders in the U.S. and took over loan sizing methodology. According to C-Loans.com, It is the money center banks and investment ... -
Designing a Self-Healing Service System: An Integrative Model
(2011-08-02)All service organizations seek to deliver the customer experience they planned. No organization is perfect, though, and so the best of them plan for inevitable failures. Since the experience exists in the minds of customers ... -
Determinants of Hotel Property Prices
(2013-11-20)Commercial real estate pricing has its foundations in present value theory although improved access to transaction data heightened interest in hedonic pricing models. Heretofore, the commercial property versions of these ... -
Determining Materiality in Hotel Carbon Footprinting: What Counts and What Does Not
(2012-09-01)As hotel companies seek in good faith to determine and report their carbon footprints, often in response to stakeholder requests, the issue of materiality arises, in which the hotel firm must determine what factors are ... -
Developing a Sustainability Measurement Framework for Hotels: Toward an Industry-wide Reporting Structure
(2011-07-01)Taking a historical context for sustainability measurement within the industry and globally, this report presents a conceptual framework for developing sustainability performance indicators to address present stakeholder ... -
Developing High-Level Leaders in Hospitality: Advice for Retaining Female Talent
(2014-02-02)Based on interviews with twenty women hospitality leaders, this report explores what hospitality firms can do to facilitate the advancement of women into the ranks of top leadership. Drawing on the respondents’ observations ... -
Developing Hospitality Managers' Intercultural Communication Abilities: The Cocktail Party Simulation
(2007-07-01)The ever increasing globalization of the hospitality industry and movement of people across international borders heightens the need for intercultural education and training. However, few intercultural training materials ... -
Developing Measures for Environmental Sustainability in Hotels: An Exploratory Study
(2010-05-01)Hoteliers’ efforts to improve the environmental sustainability of their operations would be promoted by having a consistent industry-wide measure for benchmarking current operations and tracking the effect of environmental ... -
Developing the Full Picture on Hotel Industry Averages
(2002-01-03)Hotel operators and observers often employ industry-wide averages as key points of comparison and analysis for room rates, occupancy, and revenues. The use of simple averages, however, can be misleading if one does not ... -
Development and Use of a Web-based Tool to Measure the Costs of Employee Turnover: Preliminary Findings
(2006-05-02)Employee turnover continues to be one of the most vexing and costly challenges in the hospitality industry. Despite the obvious expense of turnover, few studies have attempted to account for the diverse costs associated ... -
Differential Evolution: A Tool for Global Optimization
(2016-10-20)This report describes a tool for global optimization that implements the Differential Evolution optimization algorithm as a new Excel add-in. The tool takes a step beyond Excel’s Solver add-in, because Solver often returns ... -
Dining and Service Innovations Across the Health Care Continuum: Insights from 2018 CIHF Roundtable
(2018-12-01)[Excerpt] Hospitals, college campuses, and retirement communities all serve different populations, but they have one feature in common: the experience of the people they serve is significantly impacted by what hospitals ... -
Dining Duration and Customer Satisfaction
(2005-07-02)Restaurateurs may be tempted to speed up the pace of their customers' meals during busy periods in a bid to increase table turns. While selling more covers should boost revenues, a study of restaurant patrons finds that ... -
The Disaster Recovery Priority Ranking Tool: A Thinking Tool for Prioritizing Post-COVID-19 Recovery Initiatives
(2020-07-28)Disaster Recovery Priority Ranking tool is a spreadsheet-based decision-making tool designed to help managers apply a set of evaluation criteria to a variety of recovery-focused strategic initiatives. It is particularly ... -
Diversification Benefits of REIT Preferred and Common Stock: New Evidence from a Utility Based Framework
(2014-09-10)We study the diversification benefits of REIT preferred and common stock using a utility based framework in which investors segment based on risk aversion. Taking the view of a long run investor, we conduct our analysis ... -
Diversification Benefits of REIT Preferred and Common Stocks: A Long-Run Empirical Analysis
(2013-01-31)We study the diversification benefits of REIT preferred and common stocks. Taking the view of a long run investor, we conduct our analysis using data from 1992 to 2012. We examine optimal mean-variance portfolios of an ... -
Do Dual-Branded Hotels Outperform Single-Branded Hotels?
(2020-01-01)Dual branding of hotels has become a growing industry practice. Beyond the potential marketing benefits of the dual-branding strategy, this paper tests whether dual-branded hotels operate more efficiently than comparable ...
