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Responding to phone inquiries and maintaining satisfaction among callers: information from the caller's perspective.

Author
Connelly, N. A.; Brown, T. L.
Journal/Series
Human Dimensions Research Unit Publication Series
Volume & Issue:
95-9
Description
66 pages
Date Issued
1995Previously Published As
Enck, J. W. and D. J. Decker. 1995. Evaluation of proposals for changes in deer hunting regulations. Human Dimensions Research Unit, Dept. of Nat. Resour., N.Y.S. Col. of Agr. and Life Sci., Cornell Univ., Ithaca. 66pp.
Type
article