Responding to Phone Inquiries and Maintaining Satisfaction Among Callers: Information From the Caller's Perspective

Thumbnail
View/Open
PERMANENT LINK(S)
https://hdl.handle.net/1813/44763
Collections
Metadata
Show full item record
Author
Connelly, Nancy A.; Brown, Tommy L.
Description
Click on the PDF for an Executive Summary and the full report. Visit the HDRU website for a complete listing of HDRU publications at: http://hdru.dnr.cornell.edu/
Date Issued
1995-11
Type
report

Statistics