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dc.contributor.authorChan, Elisaen_US
dc.date.accessioned2015-01-07T20:57:13Z
dc.date.available2019-08-19T06:00:42Z
dc.date.issued2014-08-18en_US
dc.identifier.otherbibid: 8793303
dc.identifier.urihttps://hdl.handle.net/1813/38803
dc.description.abstractThis dissertation examines the experiential value transfer mechanism a process through which consumer's self-involvement in product production or service delivery enhances consumer outcomes. In particular, this dissertation proposes and shows that consumer participation can create experiential value. Drawing on consumer participation and psychological well-being research, this dissertation seeks to answer three questions: 1) what are the components of experiential value, 2) how consumer participation creates experiential value, and 3) how experiential value transfers to consumer outcomes. Seven studies are conducted to address these questions. Collectively, these studies contribute to our understanding of the effects of consumer participation as well as raise questions for future research.en_US
dc.language.isoen_USen_US
dc.subjectValue Creationen_US
dc.subjectValue Transferen_US
dc.subjectConsumer Participationen_US
dc.titleHow Consumer Participation Enhances Satisfaction And Consumer Outcomes: A Value Creation And Transfer Perspectiveen_US
dc.typedissertation or thesisen_US
thesis.degree.disciplineHospitality Management
thesis.degree.grantorCornell Universityen_US
thesis.degree.levelDoctor of Philosophy
thesis.degree.namePh. D., Hospitality Management
dc.contributor.chairKwortnik, Robert J.en_US
dc.contributor.committeeMemberWansink, Brian C.en_US
dc.contributor.committeeMemberHinkin, Timothy Roberten_US


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