JavaScript is disabled for your browser. Some features of this site may not work without it.
Social Media In The Workplace: Legal Issues & Strategies For Managing Virtual Communication At Work

Author
Vahdat, Saba
Abstract
With nearly one in four people worldwide maintaining active profiles on social networking sites like Facebook and Twitter, perhaps it was inevitable that employees would begin to use these platforms to voice their work-related complaints online. As a result, many organizations have pursued an active role in developing corporate social media policies and disciplining employees who post comments critical of their workplace. Through case analysis, this thesis examines the existing standards for protected concerted activity, evaluates how the National Labor Relations Board has interpreted labor law as it is applied to work-related social media cases, and provides guidance on how organizations can craft social media policies within the boundaries of the law. Through comprehensive interviews, this thesis also discusses labor education programs to train members on appropriate social media activity, as well the way unions have taken to online platforms to connect with members and ignite innovative campaigns. iii
Date Issued
2014-05-25Subject
Social Media; Facebook; Twitter
Committee Chair
Lipsky, David Bruce
Committee Member
Hurd, Richard W
Degree Discipline
Industrial and Labor Relations
Degree Name
M.S., Industrial and Labor Relations
Degree Level
Master of Science
Type
dissertation or thesis