Technology, Process Redesign, and the Evolving Role of Technical Services
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Calhoun, Karen; Wicks, Scott
Discusses the reorganization of technical services and development of tools (including CUL's Integrated Tool for Selection and Ordering (ITSO CUL) acquisitions tool) at Cornell University Library to create efficiencies for providing library users with faster access to materials.
Acquisitions; Technical Services; Process redesign