Browsing School of Hotel Administration by Author "Ganley, Christie"

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    • Consumer Racial Discrimination in Tipping: A Replication and Extension 

      Lynn, Michael; Sturman, Michael C.; Ganley, Christie; Adams, Elizabeth; Douglas, Mathew; McNeal, Jessica (2008-01-01)
      This study examines the effects of server race, customer race and their interaction on restaurant tips while statistically controlling for the customers’ perceptions of service quality and other variables. The findings ...