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Browsing School of Hotel Administration by Author "Enz, Cathy A. Ph.D"
Now showing items 1-4 of 4
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Changes in U.S Hotel Safety and Security Staffing and Procedures during 2001 and 2002
(2003-01-04)Surveys of hotel general managers conducted in 2001 and in 2002 found some but not many hotels making changes in their safety and security arrangements. When asked to respond on a five-point scale whether they were doing ... -
Developing the Full Picture on Hotel Industry Averages
(2002-01-03)Hotel operators and observers often employ industry-wide averages as key points of comparison and analysis for room rates, occupancy, and revenues. The use of simple averages, however, can be misleading if one does not ... -
Key Issues of Concern for Food-service Managers
(2003-01-02)In a time of economic stagnation and international turbulence, the United States food-service industry finds itself struggling with long-term problems that can only be magnified by the current environment. While it would ... -
Why Discounting Doesn't Work: The Dynamics of Rising Occupancy and Falling Revenue among Competitors
(2004-08-01)The long-running debate over whether hotels should discount room rates to boost financial performance becomes particularly contentious during tough economic times. The results reported in this study show that discounting ...
