JavaScript is disabled for your browser. Some features of this site may not work without it.
Browsing School of Hotel Administration by Title
Now showing items 737-756 of 2010
-
Gaining Maximum Benefit from Franchise Agreements, Management Contracts, and Leases
(2011-01-01)[Excerpt] As the owner of a hospitality property, you can be your own manager, as discussed in Chapter 17. But that chapter also outlined common ownership structures that are intended to maximize the value of your investment ... -
Galisteo Basin Preserve
(2009-07-01)[Excerpt] Conservation easements can act as a catalyst for new development by increasing land values, improving public access to recreational spaces, and provide land owners with tax savings, among other benefits. Furthermore, ... -
Generalized Systematic Risk
(2014-10-01)We generalize the concept of .systematic risk to a broad class of risk measures potentially accounting for high distribution moments, downside risk, rare disasters, as well as other risk attributes. We offer two different ... -
Geo-demographic Differences in Knowledge about the Restaurant Tipping Norm
(2006-01-01)A national telephone survey indicated that knowledge about the restaurant tipping norm is greater among people who are White, in their 40’s to 60’s, highly educated, wealthy, living in metropolitan areas, and living in the ... -
Getting Quality Out on the Street: A Case of Show and Tell
(1996-02-01)Hotel employees hear all about quality standards from the general manager and supervisors. But it’s not until managers demonstrate those principles that employees really learn that quality service means. -
Getting Started
(2005-11-01)[Excerpt] In starting to write this message, I was struck by the fact that one of the hardest things of writing an article is getting started. To capture a reader's interest, make a case for the value of an article, and ... -
Giraffes, Institutions and Neglected Firms
(1983-01-01)Certain securities - in particular, those of small capitalization firms - are generally unsuited to the investment requirements of financial institutions, hence attract minimal coverage by analysts. As a result, these ... -
Give and You Shall Receive: Investing in the Careers of Women Professionals
(2016-01-01)Purpose – The purpose of this paper is to explore what organizations can do to facilitate the retention and advancement of women professionals into top leadership positions. A social exchange framework is applied to examine ... -
Global Brand Expansion: How to Select a Market Entry Strategy
(2007-02-01)When hotel firms expand internationally, they must determine the ownership strategy and the management strategy that will best maintain the firm’s competitive advantage. Those decisions are made separately from each other ... -
Global Carnival Cruise Lines: Charting a New Brand Course
(2006-08-01)Carnival Cruise Lines is the market leader in the low-price cruise market. Carnival achieved this position by emphasizing onboard activities, targeting a relatively young cruiser, using extensive television advertising, ... -
GMs’ Responses to the Events of September 11, 2001
(2002-02-01)Hotel managers’ actions after 9–11 included modifying marketing activities, reducing employees’ hours, and either postponing capital improvements (for lack of cash flow) or accelerating planned upgrades while business is slow. -
Golden Hills Residential Development
(2009-05-01)The Golden Hills Case Study is focused around the financial analysis and evaluation of two undeveloped tracts within a master-planned community in the Los Angeles region. The owner of the two parcels, Reality Development, ... -
Golf Course Revenue Management: A Study Of Tee Time Intervals
(2002-01-01)Golf courses have two strategic levers, round duration control and demand-based pricing that they can deploy in a revenue management programme. Before embarking on a revenue management programme, golf courses must first ... -
Good News for Buyers and Sellers: Acquisitions in the Lodging Industry
(2001-12-01)[Excerpt] In the last two decades of the twentieth century the lodging industry experienced an unprecedented level of consolidation. In particular, mergers and acquisitions among lodging companies took place at record ... -
Goodbye, Hello
(2007-02-01)[Excerpt] If, as Billy Joel once sang, “life is a series of hellos and goodbyes,” then this issue represents nothing more than the next step in a series of expected changes. I do believe, however, that even though hellos ... -
Got Support? The Impact of Supportive Work Practices on the Perceptions, Motivation, and Behavior of Customer-Contact Employees
(2013-05-01)While scholars know a great deal about the operational challenges faced by customer-contact employees in the hospitality industry, there is much to be learned about the factors associated with the work context that influences ... -
Grab Hold of the Grapevine
(1990-08-01)The grapevine. Faster than a speeding memo. More powerful than a posted notice. Able to span entire buildings in a single day. Here’s how you can use your operation’s grapevine as a fast, favorable communication line direct ... -
Graduate-Level Education: A Survey of Stakeholders
(1993-08-01)As part of the redesign of Cornell’s professional master’s degree program, people with an interest in graduate business education were surveyed about the skills they consider important for career success. -
Gratitude and Gratuity: A Meta-analysis of Research on the Service-tipping Relationship
(2000-01-01)The relationship between tip size and evaluations of the service was assessed in a meta-analysis of 7 published and 6 unpublished studies involving 2,547 dining parties at 20 different restaurants. Consistent with theories ... -
Green Initiatives in the U.S. Lodging Industry
(2010-07-01)Most hotels maintain resource-intensive operations in order to serve guests around the clock. Therefore, it is important to consider lodging properties with respect to environmental concerns. Though the public has become ...
