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Browsing School of Hotel Administration by Title
Now showing items 976-995 of 2036
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Is That a Finger in My Chili: Using Affective Advertising for Postcrisis Brand Repair
LaTour, Kathryn A.; LaTour, Michael S.; Loftus, Elizabeth F. (2006-05-01)A study of the effects of reconstructive memory points the way to dealing with the damage to a business’s reputation that follows an instance of negative publicity. The study contradicts the commonly held myth that it is ... -
Is the Customer Always Right? The Potential for Racial Bias in Customer Evaluations of Employee Performance
Lynn, Michael; Sturman, Michael C. (2011-01-01)With the encouragement of marketing scholars, many companies are tying employee incentives to customer ratings of satisfaction, service quality, or employee performance. One potential drawback to these practices is that ... -
Is There a Neglected Firm Effect?
Carvell, Steven A.; Strebel, Paul J. (1987-01-01)[Excerpt] The objective of this paper is to examine the statistical basis of the neglected firm effect: whether it is indeed statistically distinct from the small firm and January effects or not. Relative to previous work ... -
Is There Excess Comovement in the U.S. Real Estate Markets
Kallberg, Jarl; Liu, Crocker H.; Pasquariello, Paolo (2007-09-14)This study addresses the recent performance of the U.S. residential real estate market. We investigate the comovement among Case-Shiller Home Price Indices for 14 metropolitan areas from January 1987 to October 2006. We ... -
Is Trading Behavior Stable Across Contexts? Evidence from Style and Multi-Style Investors
Blackburn, D. W.; Goetzmann, W. N.; Ukhov, Andrey D. (2003-08-14)In this paper we study priming of identity within the context of inherent vs. contextual financial decision making. We use a sample of individual trading accounts in equity-style funds taken from one fund family to test ... -
“Is Trading Behavior Stable across Contexts? Evidence from Style and Multi-Style Investors”
Blackburn, Douglas W.; Goetzmann, William N.; Ukhov, Andrey D. (2012-05-01)In this paper we use a sample of individual trading accounts in equity style funds taken from one fund family to test the hypothesis that trading styles are inherent vs. contextual. Our sample contains investors who invest ... -
Is What's Bad for the Goose (Tenant), Bad for the Gander (Landlord)? A Retail Real Estate Perspective
Liu, Crocker H.; Liu, Peng (2013-07-01)We explore the economic dependence and financial market feedback effects among firms with economic linkages, notably landlord-tenant when shocks occur to the system. In particular, we examine 157 major tenant bankruptcy ... -
Is What’s Bad for the Goose (Tenant), Bad for the Gander (Landlord): A Retail Real Estate Perspective
Liu, Crocker L.; Liu, Peng (2011-03-08)Given the current financial crisis, we explore the impact that tenant bankruptcies have on the risk and return performance of their publicly traded landlord. We focus on retail REITs since the contracting mechanism associated ... -
Issues in the Use of Ratings-based Versus Choice-based Conjoint Analysis in Operations Management Research
Karniouchina, Ekaterina V.; Moore, William L.; van der Rhee, Bo; Verma, Rohit (2009-01-01)Conjoint analysis has played an important role in helping make a number of operations management decisions including product and service design, supplier selection, and service operations capacity. Many recent advances in ... -
Issues of Concern for Restaurant Owners and Managers
Enz, Cathy A. (2004-11-01)Human resources continues to be the most troubling issue for U.S. restaurant owners and operators. When448 restaurateurs were given the chance to state their top concerns, they chose finding and keeping competent employees, ... -
It is Time for Something New: A 21st Century Joint-Employer Doctrine for 21st Century Franchising
Carvell, Steven A.; Sherwyn, David S. (2015-01-01)[Excerpt] The joint-employer doctrine is perhaps the hottest issue in labor and employment law for 2015 and the foreseeable future. In the September 2015 Browning-Ferris ("BFI”) decision, the National Labor Relations Board ... -
It’s More than Just a Game: The Effect of Core and Supplementary Services on Customer Loyalty
Walsman, Matthew; Dixon, Michael; Rush, Rob; Verma, Rohit (2014-12-02)All service providers seek to provide a comprehensive experience for their customers, with the goal of cementing customer loyalty and encouraging future purchases. In most services, we can identify core aspects (e.g., a ... -
It’s Simpler than It Seems: An Alternative Explanation for the Magnitude Effect in Tipping
Lynn, Michael; Sturman, Michael C. (2003-01-01)In this paper, we critically review various explanations for the magnitude effect in tipping and offer a simpler explanation for this effect. We also present a simulation that demonstrates the plausibility of our explanation. ... -
I’ll Have What She’s Having: Gauging the Impact of Product Placements on Viewers
Law, Sharmistha; Braun, Kathryn A. (2000-01-01)Product placement in TV shows is becoming increasingly common, yet little is known about its effectiveness nor even how to define and measure such effectiveness. This research examined the effectiveness of product placement ... -
Jamie Huffcut on Complexities of the Hospital Design Process
Cornell Institute for Healthy Futures (2017-02-16)The Cornell Institute for Healthy Futures conducted an in-depth interview with Jamie Huffcut, Health & Wellness Practice Leader at Gensler, after she participated in the panel, "The Transdisciplinary Future of Design—Opportunities ... -
JD Power/SITE Foundation Incentive Travel Survey 2016
Robson, Stephani; Garlick, Rick; Hinton, Kevin (2017-12-01)Incentive travel is a multi-billion dollar segment of the travel industry that continues to grow. This white paper outlines the findings from the 2016 JD Power/SITE Foundation survey on incentive travel buyers and sellers, ... -
Jian Ye Li: Assessing and Managing Risks in International Real Estate Development
Schaefer, David; Hyat, Syed (2013-07-01)This case focuses on a USD $108.6 million mixed-use development project in Shanghai, China from the perspective of a U.S.-based private equity firm. The firm has been presented with an opportunity to coinvest in the project ... -
Job Sharing: A Potential Tool for Hotel Managers
Sherwyn, David; Sturman, Michael C. (2002-10-01)Job sharing took on a new meaning when it allowed NYC hotels to avoid laying off key staff members. -
Joint Leverage and Maturity Choices in Real Estate Firms: The Role of the REIT Status
Alcock, Jamie T.; Steiner, Eva; Tan, Kelvin J. K. (2014-01-01)We explore the interdependence of leverage and debt maturity choices in Real Estate Investment Trusts (REITs) and unregulated listed real estate investment companies in the U.S. for the period 1973-2011. We find that the ... -
Journal Writing: Exercises In Creative Thought and Expression
Allen, Barbara; Enz, Cathy A. (1987-11-01)Claims that today’s college students are less able writers than their predecessors in some “Golden Age” of university instruction are legion in the discourses of college educators. Asking students to keep a journal using ...