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Browsing School of Hotel Administration by Title
Now showing items 1937-1956 of 2013
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Wait or Buy? The Strategic Consumer: Pricing and Profit Implications
(2003-03-01)Using tools from operations research, airlines have, for many years, taken a strategic approach to pricing the seats available on a particular flight based on demand forecasts and information. The result of this approach ... -
Warrant Pricing Using Observable Variables
(2003-08-14)The classical warrant pricing formula requires knowledge of the variance of the firm value process, and the firm value. When warrants are outstanding the firm value itself is a function of the warrant price. Firm value and ... -
Water Markets and Trading
(2006-11-01)Since the 1970s, supply augmentation strategies to meet water needs have waned, and governments have increasingly focused on demand management measures, including voluntary water transfers. Water demands have also changed ... -
We Can Thank Harvey Weinstein for Doing What Congress and the Supreme Court Failed to Do
(2018-04-01)While the years 2017 and 2018 will be remembered for numerous geo political and social movements, any retrospective of this time will include the issue of sexual harassment and the corresponding “Me Too” movement. In this ... -
Web Advertising: Sexual Content on eBay
(2012-01-01)Trust is an essential ingredient for commercial success on the Web. “Shopping aggregator” websites such as eBay provide a mechanism for measuring trust in the vendor in the form of online shoppers' positive feedback ratings. ... -
Web-Based Recruiting's Impact on Organizational Image and Familiarity: Too Much of a Good Thing?
(2017-06-01)Little is known about the efficacy of many of the newer forms of online recruitment. Using a quasi-experimental design, we tested the impact of individual exposure to corporate recruitment websites and Facebook on perceptions ... -
Welcome! How to Maximize the Appeal of Your Restaurant’s Entrance
(2011-08-01)[Excerpt] Restaurateurs tend to put enormous energy into planning their restaurants' interior and back-of house spaces, but often treat the outside like an afterthought. This is unfortunate because the exterior of your ... -
Welcoming Sage Publications
(2004-02-01)With this issue, the Cornell Hotel and Restaurant Administration Quarterly switches publishing houses to Sage Publications (hereafter referred to as Sage). To clarify what this means, the Quarterly is still owned by the ... -
“What Do Commercial Real Estate Price Indices Really Measure?”
(2012-06-11)Commercial real estate indices play an important role in performance evaluation and overall investment strategy. However, the issue of how representative they are of the price appreciation on individual commercial real ... -
What Do Hotel Guests Really Want? Anticipated Versus Actual Use of Amenities
(2018-09-01)Hotels provide a lengthy menu of amenities based on the (largely accurate) perception that guests want those amenities and claim they will use them. While many guests do exactly that, a substantial percentage will “overpredict” ... -
What Do These People Know that You Don’t?
(2005-02-01)On October 6, 2003, the Center for Hospitality Research (CHR) at Cornell University, the publisher of the Cornell Hotel and Restaurant Administration Quarterly, started requiring that users register to view its Web site ... -
What Facades and Exteriors Say About Your Restaurant (And How to Make Sure They are Saying the Right Thing)
(2009-03-01)[Excerpt] I like to play a game with my restaurant development students that I call "Guess the Concept." I show them a picture of an unidentified restaurant's exterior and they have to decide what the restaurant serves and ... -
What Guests Really Think of Your Hotel: Text Analytics of Online Customer Reviews
(2016-02-09)Hotel ratings do not tell the full story of how guests view a hotel, according to an analysis of the text of 5,830 reviews covering 57 hotels in Moscow, Russia. The study found, for instance, that negative comments have a ... -
What is a Gateway City?: A Hotel Market Perspective
(2012-04-01)The United States Office of Management and Budget designates 366 American cities as metropolitan statistical areas (MSAs).2 Fifty of these 366 MSAs contain the majority of the nation’s hotel rooms. For purposes of investing ... -
What is common among return anomalies? Evidence from insider trading decisions
(2012-12-12)Conventional wisdom suggests that insiders buy shares on positive, and sell on negative, information. Under regulations of insider trading, however, insiders keep silent while possessing extreme information. We find that ... -
What is Public Use? Eminent Domain and the Kelo Decision
(2007-07-01)This paper discusses the concept of public use following the Supreme Court decision in the eminent domain case of Kelo v. City of New London. The majority of the Court now equates public use to public purpose and approves ... -
What Keeps You Up at Night? Key Issues of Concern for Lodging Managers
(2001-04-01)[Excerpt] While working with managers and executives in the hospitality industry, I came to believe that a common set of shared problems may be impeding their ability to effectively manage. Rather than proceed on anecdotes ... -
What Makes It So Great? An Analysis of Human Resources Practices among <i>Fortune</i>’s Best Companies to Work for
(2010-05-01)Although few hospitality organizations are listed in the annual survey of Fortune magazine’s one hundred best companies to work for, an analysis of companies with similar operating challenges provides clear direction for ... -
What Matters More? Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers’ Job Performance
(2010-08-01)Research has provided little empirical support for the concept that employee job satisfaction is a causal driver of employee job performance, customer satisfaction, and company performance. This concept is an enduring one, ... -
What Matters Most to Your Guests: An Exploratory Study of Online Reviews
(2017-02-13)An examination of over 95,000 reviews and ratings for 99 independent, high-end hotels and resorts highlights the importance of the hotel industry’s core product, namely, consistently excellent service supporting a comfortable, ...
