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Browsing Cornell Peter and Stephanie Nolan School of Hotel Administration by Title
Now showing items 1241-1260 of 2044
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PACE Financing Emerges as a Valuable Resource for Property Owners Rushing to Comply with NYC’s New Climate Mobilization Act
(2020-06-29)In May 2019, the City of New York passed the Climate Mobilization Act (CMA), the most ambitious climate legislation ever enacted by any city or county in the State of New York. The CMA mandates the reduction of the City’s ... -
Palapa Politics
(2006-02-01)A 350-room Caribbean hotel has extremely high demand for its 92 beachfront palapas. It can offer these palapas to guests on a first-come, first-served basis or it can charge the guests a daily rental fee. The question ... -
Panel: Entrepreneurs and Innovators in Health, Hospitality and Design
(2017-05-31)Hospitality, healthcare and design areas are beginning to intersect more frequently, providing collaborative business opportunities for entrepreneurs. This panel provides the audience with perspectives on some of the many ... -
Partner Selection in Market-Driven Strategic Alliances
(1997-09-01)How should one select a strategic alliance partner? An answer to this question is provided by extending the literature on symbiotic marketing and focussing [sic] attention on market-driven strategic alliances. Such alliances ... -
Pathways: A Conversation with Karl Mistry '04
(2016-06-01)Karl Mistry’s responsibilities include oversight of all Toll Brothers communities throughout Houston, Texas, and he is actively involved in the acquisition and approval process for new residential development. Mistry joined ... -
Patient Experience Rx: Healing the Whole Human Insights from the 2018 CIHF Mini-Symposium
(2018-07-01)[Excerpt] The Cornell Institute for Healthy Futures (CIHF) sponsored a mini-symposium on April 12 and 13 that explored the shift toward a consumer-centered approach in healthcare. Nearly 100 industry experts, scholars, ... -
Perceived Fairness of Demand-based Pricing for Restaurants
(2002-02-01)Variable pricing in restaurants—for example, by day part or weekends versus weekdays—is likely to be okay with customers provided the different price schemes seem fair. -
Perceived Fairness of Restaurant Waitlist-management Policies
(2005-02-01)When a restaurant is full, its managers have to determine which of several tactics they will use to seat the customers who are waiting in line for a table. The waiting guests generally might expect that the restaurant would ... -
Perceived Fairness of Revenue Management in the US Golf Industry
(2003-01-01)Experience in other industries has shown that revenue management can increase revenue without affecting customer satisfaction. Revenue management, however, is underutilized in the golf industry, as customers are believed ... -
Perceived Fairness of Yield Management
(1994-02-01)Applying yield-management principles to rate structures is complicated by what consumers perceive as unfair practices. -
Perceived Service Encounter Pace and Customer Satisfaction: An Empirical Study of Restaurant Experiences
(2009-01-01)Purpose- Restaurant operators can process a greater number of customers and increase revenues by reducing service encounter duration during high demand periods. Actions taken to reduce duration may be experienced by customers ... -
Perceptions of Effective Listeners: A Management Study
(1990-09-01)Listening is a vital management skill. To find out more about how managers’ listening is perceived in an organizational context, researchers administered a questionnaire to 144 managers and 827 of their subordinates in 6 ... -
Perceptions of MOOC Utility: How Expectations Affect Perceived Outcomes of Massive Online Open Courses
(2018-05-01)Massive open online courses (MOOCs) offer a novel learning context in which participants have complete discretion regarding their engagement with the course content. Consequently, some of the participants’ individual ... -
Performance Evaluation with High Moments and Disaster Risk
(2014-07-01)Traditional performance evaluation measures do not account for tail events and rare disasters. To address this issue, we reinterpret the riskiness measures of Aumann and Serrano (2008) and Foster and Hart (2009) as performance ... -
Performance Monitor
(2002-01-01)Revenue management has experienced tremendous growth since its inception in the airline industry. The practice of dynamically pricing a perishable product across different market segments continues to be applied across an ... -
Performance Monitor: The Opportunity Costs of Revenue Management
(2004-01-01)Revenue management (RM) brings rational approaches to pricing for goods and/or services with a limited shelf life. The practice of dynamically pricing a perishable product across different market segments continues to be ... -
Perhaps I'm Protesting Too Much, But...
(2006-01-13)[Excerpt] In his December 27th column. Stanley Turkel criticized Gary Thompson's response to the criticism that the Cornell Quarterly is too academic. In a survey, a significant percentage of readers of the Cornell Quarterly ... -
Personal Advertisements: Sources of Data about Relationships
(1985-01-01)Personal advertisements are a growing means of meeting other people and establishing relationships. The variety of these advertisements makes them an excellent source of data for social science research, but this interesting ... -
Personal style of on-site food service managers
(2000-01-01)Myers-Briggs Type Indicators (MBTI) assess preferences based on Carl Jung’s theory of psychological types. They are widely used in organizational development, management and leadership training, and team building. This ... -
Personality and Career Development: A Study of Gender Differences
(1994-04-01)What are the “right” personality traits for career success in hospitality management?
