How in COVID can we get More of our Employees More Educated on Running an Online Business?
Guttman, Jenny; Reyes, Tess
As technology has become more prominent, many businesses have transitioned at least a portion of their business online. This does not mean that jobs will be lost but instead shows the importance of reskilling employees. Although reskilling can be a great deal of effort, it offers a higher return on investment than hiring. Replacing an employee can cost 20-30% of an annual salary whereas reskilling can cost less than 10%. Overall, companies must provide their employees with adequate training so they can effectively adapt to the new way of work.
Human Resources; COVID-19; pandemic; online business; training; e-commerce; micro-learning; online education; collaboration; learning; convergence; workforce; reskilling; digital retail