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  6. An Analysis of the Supplier Selection Process

An Analysis of the Supplier Selection Process

File(s)
Verma68_An_Analysis_of_the_Supplier_Selection_Process.pdf (691.91 KB)
Permanent Link(s)
https://hdl.handle.net/1813/72004
Collections
SHA Articles and Chapters
Author
Verma, Rohit
Pullman, Madeline E.
Abstract

Customers select suppliers based on the relative importance of different attributes such as quality, price, flexibility, and delivery performance. This study examines the difference between managers' rating of the perceived importance of different supplier attributes and their actual choice of suppliers in an experimental setting. We use two methods: a Likert scale set of questions, to determine the importance of supplier attributes; and a discrete choice analysis (DCA) experiment, to examine the choice of suppliers. The results indicate that although managers say that quality is the most important attribute for a supplier, they actually choose suppliers based largely on cost and delivery performance.

Date Issued
1998-12-01
Keywords
purchasing
•
conjoint analysis
•
choice processes
•
supply chain management
•
measurement and methodology
Related DOI
https://doi.org/10.1016/S0305-0483(98)00023-1
Rights
Required Publisher Statement: © Elsevier. DOI: 10.1016/S0305-0483(98)00023-1. Final version published as: Verma, R., & Pullman, M. E. (1998). An analysis of the supplier selection process. Omega, 26(6), 739-750. Reprinted with permission. All rights reserved.
Type
article

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