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  4. EXPLORING THE ROLE OF SOMATIC MARKERS IN CONSUMER BEHAVIOR

EXPLORING THE ROLE OF SOMATIC MARKERS IN CONSUMER BEHAVIOR

File(s)
Park_cornellgrad_0058F_10335.pdf (1.25 MB)
Permanent Link(s)
https://doi.org/10.7298/X41834NN
https://hdl.handle.net/1813/56973
Collections
Cornell Theses and Dissertations
Author
Park, Joowon
Abstract

The dissertation is composed of two papers, and attempts to draw a more complete picture of the processes underlying consumers’ emotional experiences by studying antecedents of somatic marker activation and the downstream impact of activated somatic states on consumer behavior. The first paper studies the downstream impact of activated somatic states on consumers’ experience of regret. This paper challenges the predominant view in the literature that regret is a cognitive emotion that stems from deliberation by showing that the experience of regret can stem from spontaneous bodily arousal. The second paper examines an antecedent and downstream consequences of somatic marker activation in a consumption setting. By examining how modes of payment (i.e., cash vs. card) impact the activation of somatic states and how the somatic states curb impulsive purchase intention, this paper contributes to the literature on mode of payment through more fundamental conceptualization of underlying emotional processes.

Date Issued
2017-08-30
Keywords
Marketing
Committee Chair
Thomas, Manoj K.
Committee Member
van Osselaer, Stijn Maurits
Gilovich, Thomas Dashiff
Degree Discipline
Management
Degree Name
Ph. D., Management
Degree Level
Doctor of Philosophy
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights URI
https://creativecommons.org/licenses/by-nc-nd/4.0/
Type
dissertation or thesis

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