[Excerpt] This book surveys, synthesizes, and critically analyzes the rapidly growing theoretical and empirical literature on unions and dispute resolution. The focus is primarily on the United States literature, although references to studies from Canada and the United Kingdom are also included. That the survey is complete and up-to-date is suggested by the thirty pages of references at the end of the book; a number of these are to papers that are still awaiting publication. The authors present a remarkably balanced treatment and, for the most part, do not allow their own ideological orientation toward unions to influence their analyses.