Does Positive Affect Buffer Against Dissatisfaction for Complex Decision Making?
Research has demonstrated that positive affect enhances the objective quality (e.g. efficiency and accuracy) of complex decision making (see Isen, 2004, for a review). However, relatively little is known about the influence of positive affect on decision satisfaction. Related social psychological research on satisfaction suggests that thorough, deliberate decision-making may actually impair satisfaction for complex decisions (e.g. Wilson, Lisle, Schooler, Hodges, Klaaren, & LaFleur, 1993; Dijksterhuis & van Olden, 2006). The present study tested the hypothesis that positive affect would buffer against dissatisfaction for complex decisions. Seventy-nine undergraduate students, randomly assigned to receive a positive affect induction or not, completed a hypothetical decision using a decision matrix and completed a subsequent measures of satisfaction. Results failed to support the hypothesis. Limitations and potential follow-up studies are discussed.
Special Committee:
Joseph Mikels (chair)
Barbara Koslowski
Alice Isen
David Dunning