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  4. Cubes to Collaboration: A Generational Divide In the Workplace

Cubes to Collaboration: A Generational Divide In the Workplace

File(s)
Cackett_cornell_0058O_10267.pdf (8.14 MB)
Permanent Link(s)
https://doi.org/10.7298/X47W69F7
https://hdl.handle.net/1813/59352
Collections
Cornell Theses and Dissertations
Author
Cackett, Megan
Abstract

The purpose of office space has evolved. As the workforce transitions from the baby boomer to the millennial generation, companies are changing their approach to collaborative spaces for knowledge work. Yet, expectations of an ideal workplace differ between cohorts. This study investigates the behavior and perceptions regarding collaboration space held by employees at The Boeing Company. An effort is made to consider the larger organizational ecology. Methods include observations, interviews, and a survey. Results show that there is a generational divide in perception and space use. Facilities should be strategically used as an asset to bridge this divide by aligning change management processes and participatory leadership techniques with workplace design.

Date Issued
2018-05-30
Keywords
Organizational behavior
•
Experimental psychology
•
collaboration spaces
•
facility planning & design
•
millennial workforce
•
universal workplace design
•
workplace strategy
Committee Chair
Hua, Ying
Committee Member
Bohns, Vanessa Kimberly
Degree Discipline
Design and Environmental Analysis
Degree Name
M.S., Design and Environmental Analysis
Degree Level
Master of Science
Type
dissertation or thesis

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