[Excerpt] “When you are tempted to make a statement, ask a question instead.” That valuable advice came from Fred Ross, Sr., the veteran organizer who was a mentor to the legendary Cesar Chavez, a founder of the United Farm Workers union. Ross was teaching the power of questions to provoke people to action, gather needed information, share knowledge, and focus their attention. Stewards would be wise to include this tactic in the chest of tools they use when advocating for their co-workers.