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  4. Cognitive style and field knowledge in complex design problem solving: A comparative case study of design decision support systems

Cognitive style and field knowledge in complex design problem solving: A comparative case study of design decision support systems

File(s)
Shi_cornell_0058O_10324.pdf (5.76 MB)
Permanent Link(s)
https://doi.org/10.7298/X4Z31WWS
https://hdl.handle.net/1813/59522
Collections
Cornell Theses and Dissertations
Author
Shi, Yuan Ling Zi
Abstract

Cognitive differences in how people perceive and process information have been broadly studied in the fields of education and psychology. Previous findings show that comprehension is optimized when information presentation aligns with the cognitive abilities and preferences of an individual. On the other hand, the possession of field knowledge has also been studied to influence learning outcome and perception. This paper aims to understand the effects of individual’s information processing styles and field knowledge on design decision-making, specifically focusing on designer learning and user experience. Two distinct decision support systems interfaces were developed to better examine the effect using a mixed model design. A total of 48 college students participated in the quantitative study and interacted with the two different interfaces of a satellite design system in a randomized order. Then a representative subset of data samples was selected for further qualitative analysis. Results show significant impacts of field knowledge and visual processing style on learning and user experience as well as behavioral differences between different user groups. Potential interaction effects with the design support system interface type and cognitive styles were also observed.

Date Issued
2018-08-30
Keywords
User Experience
•
Design
•
Cognitive Style
•
Complex Design Problem Solving
•
Decision Support System
•
Field Knowledge
•
User Performance
Committee Chair
Yoon, So-Yeon
Committee Member
Selva Valero, Daniel
Degree Discipline
Design and Environmental Analysis
Degree Name
M.S., Design and Environmental Analysis
Degree Level
Master of Science
Type
dissertation or thesis

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