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  6. Using the Internet as a Pleasure Travel Planning Tool: An Examination of the Sociodemographic and Behavioral Characteristics among Internet Users and Nonusers

Using the Internet as a Pleasure Travel Planning Tool: An Examination of the Sociodemographic and Behavioral Characteristics among Internet Users and Nonusers

File(s)
Susskind30_Using_the_internet.pdf (565.44 KB)
Permanent Link(s)
https://hdl.handle.net/1813/72310
Collections
SHA Articles and Chapters
Author
Bonn, Mark A.
Furr, H. Leslie
Susskind, Alex M.
Abstract

A critical prerequisite for the formulation of effective travel marketing strategies in the next decade must include an understanding of the influence exerted through the Internet. The increasing presence of the Internet as an instrument for advertising travel destinations and travel-related services highlights its importance as a factor in travelers’ decision-making processes. This exploratory investigation examined travelers who requested on-line information about a potential vacation destination using the Internet. Results of this investigation suggest that Internet “users," when compared with “nonusers,” are more educated, have higher household incomes, use commercial lodging accommodations while traveling, tend to travel by air, and spend more money on travel-related expenses on a per diem basis. Implications for target marketing strategies designed for travel destination areas, services, and facilities are discussed.

Date Issued
1998-09-22
Keywords
internet
•
travel
•
destination marketing
•
consumer behavior
•
marketing strategy
Related DOI
https://doi.org/10.1177/109634809802200307
Rights
Required Publisher Statement: © SAGE. Final version published as: Bonn, M. A., Furr, H. L., & Susskind, A. M. (1998). Using the internet as a pleasure travel planning tool: An examination of the sociodemographic and behavioral characteristics among internet users and nonusers. Journal of Hospitality and Tourism Research, 22(3), 303-317. Reprinted with permission. All rights reserved.
Type
article

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