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  4. The Tools of Management: Data Practices for Worker Advocacy

The Tools of Management: Data Practices for Worker Advocacy

File(s)
Khovanskaya_cornellgrad_0058F_12427.pdf (21.28 MB)
Permanent Link(s)
https://doi.org/10.7298/q021-aj41
https://hdl.handle.net/1813/109757
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Cornell Theses and Dissertations
Author
Khovanskaya, Vera D.
Abstract

This dissertation explores the impact of data-driven approaches to worker advocacy. I combine historical and design research, organized around a case study of management-engineering projects conducted by the International Ladies Garment Workers Union (ILGWU). I survey how workplace data been used to advocate for US workers in the past, how the decisions and challenges of using data to represent worker perspectives map onto analogous methodological challenges that impact the design of workplace measurement analytics today, and how these design techniques and insights from the past can be be applied in present-day workplace advocacy for workers in data-driven workplaces. I conclude with key trade-offs in relying on worker data and data expertise for worker advocacy

Description
250 pages
Date Issued
2021-05
Keywords
automation
•
computer supported collaborative work
•
industrial engineering
•
labor history
•
worker advocacy
•
workplace technology
Committee Chair
Sengers, Phoebe J.
Committee Member
Litwin, Adam Seth
Levy, Karen
Degree Discipline
Information Science
Degree Name
Ph. D., Information Science
Degree Level
Doctor of Philosophy
Type
dissertation or thesis
Link(s) to Catalog Record
https://newcatalog.library.cornell.edu/catalog/15049529

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